Why are your customers struggling with returns?
Shoppers rate returns as the second most difficult part of the whole online shopping experience.
And with 86% stating that a poor returns experience puts them off shopping with a retailer again, can you really afford to get them wrong?
Packed with fresh consumer insight, our free report covers:
- Why UK online shoppers are sat on £2.4bn of unreturned goods
- The real pain points of returns for consumers
- Six key takeaways