Why are your customers struggling with returns?

Shoppers rate returns as the second most difficult part of the whole online shopping experience.  

And with 86% stating that a poor returns experience puts them off shopping with a retailer again, can you really afford to get them wrong?

Packed with fresh consumer insight, our free report covers:

• Why UK online shoppers are sat on £2.4bn of unreturned goods
• The real pain points of returns for consumers
• Six key takeaways